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ISO 9001 Procedure: SP-720 Customer Related Processes

M00027335

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ISO 9001 Procedure: SP-720 Customer Related Processes

Training Material by 9000 Store, 2008

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Describes the process used for communicating with customers and reviewing information from the customer, including customer feedback.

Features: Addresses how customer requirements are determined, how customer feedback is gathered, and what information is obtained. Documents the customer communication process. Contents:
Customizable ISO 9001:2008 Customer Related ProcessesProcedure Client Assessment Memo Form